📉 ERP Insight: Compliance Should Be Proactive, Not Reactive
Especially in regulated industries, compliance around user access, rights, and permissions should be built into ERP, not treated as an afterthought. A modern ERP with governance and risk management can prevent non-compliance before it happens, reducing risk and preventing potential fines.

Cutting Costs with Smarter Compliance at Miller Industries - Watch now
Miller Industries slashed auditing costs with Infor’s Governance, Risk, and Compliance solution. See how automation is saving them valuable time and costs.

📊 Data Series ( 4-parts) : Data Migration is the Achilles’ Heel of ERP Projects
Many companies underestimate the time and effort required to clean, standardize, and govern their data. Are your clients treating data as a strategic asset, or just an IT headache?

We are kicking off our first series centered around a formidable component of transformation that often is unaddressed. DATA

Mastering Data for Better Decisions Part 1 of 4: For those of you out there long enough, its time that we call a spade a spade……

Since the dawn of ERP, Software vendors and ISV’s have generally not done a stellar job as it pertains to helping their clients migrate data either to newer versions, or different ERP systems altogether. Here’s how the process usually goes:

ERP Vendor- “ Here is a nice shiny template, you go extract your data, cleanse it, dedupe it, master it, and then put your data in it an we will gladly help you load it !”

Client - ……..

For the next 4 editions, we will be touching on this heavy topic, as this is an often overlooked and critical part of any IT project. Why? because here at Infor we’ve felt this has been ignored for far too long. We believe that the Software provider should bring a stronger offering to help clients in mastering their data, loading, and ultimately setting up a governance process to ensure data stays clean.

For this Edition, We’d like to share a story ( Yes, it has a happy ending), but its going to set the stage for Part 2 : Mastering, Part 3 : Governance, and Part 4: ….. well, we will save that surprise for later.

A Short Story about Data

A leading Canadian industrial products and services distributor embarked on a digital transformation journey during the challenging times of the COVID-19 pandemic.

Despite successfully implementing Infor CloudSuite largely on their own, they soon encountered significant data quality issues that threatened to undermine their operational efficiency.

To name a few challenges they encountered :

• Data migration during pandemic restrictions

• Duplicate items and customer records post-implementation

• Inefficient customer onboarding process

• Need for enhanced data governance

Recognizing the critical importance of clean data, Infor's Data Management team partnered with the distributor to implement a comprehensive data governance and management solution:

1. Data quality assessment

2. Implementation of robust data governance processes

3. Automated data cleansing and deduplication

4. Streamlined customer onboarding workflow

5. Ongoing data quality monitoring

 Results:

• Dramatically reduced customer onboarding time from 20 minutes to mere seconds

• Eliminated duplicate records, improving data consistency

• Enhanced overall data quality, boosting operational efficiency

• Improved customer experience through faster, more accurate service

The IT Leader of the Canadian distributor commented, "Infor's expertise in data management was a game-changer for us. What started as a challenging situation with our data quality has transformed into a strategic advantage, allowing us to serve our customers more efficiently than ever before."

This success story highlights the often-overlooked importance of data quality in ERP implementations. By addressing their data challenges head-on, the industrial distributor was able to fully leverage their ERP investment, driving operational efficiencies and supporting their continued growth in the Canadian market, even in the face of pandemic-related disruptions.

The partnership between Infor and the distributor demonstrates how targeted data management solutions can turn potential setbacks into opportunities for significant business improvement.

Tune in next week - for PART 2 : the Mastering Process

⭐ Newsflash: Infor Velocity Suite is the most approachable and pragmatic approach to adopting AI and other Advanced Technologies ( YES -> not everything is about AI)

Be the among the first to learn about Infor Velocity Suite and how it eliminates barriers to process innovation and advanced technology adoption – April 10th at 10 a.m. EDT and April 11th at 1:00 p.m. AEST.

Don’t miss your spot- Register for this webinar HERE

🔍 ERP Insight: Process Mining Prevents ERP from Baking in Bad Processes
Many companies focus on ERP implementation but ignore process optimization. Are your clients mapping processes before they automate them, or just digitizing inefficiencies? What is process mining?

Process Mining: Find Hidden Inefficiencies - Learn how
Ever wonder where your operations could improve? Process mining helps manufacturers identify bottlenecks and boost efficiency. Here is how Infor is helping our clients, Diagnose, Automate, then Optimize their process.

VIDEO : INFOR PROCESS MINING